Privacy Policy

Last Updated: 2026


1. Introduction

Divine Bull ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including our stock chart analysis platform (the "Service").

By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this policy, you should not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account Information: When you create an account, we collect your email address, username, and password.
  • Subscription Information: When you subscribe to our paid plans, we collect billing information through our payment processor, Stripe. This includes payment card details, billing address, and subscription preferences.
  • Profile Information: Any additional information you choose to provide in your user profile.
  • Communications: Information you provide when you contact us for support or other inquiries.

2.2 Information Collected Automatically

When you use our Service, we automatically collect certain information, including:

  • Usage Data: Information about how you interact with our Service, including pages visited, features used, and time spent on the Service.
  • Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
  • Log Data: Server logs that may include IP addresses, access times, pages viewed, and other diagnostic information.

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your preferences and usage patterns. We use:

  • Essential Cookies: Required for the Service to function properly, including authentication and session management.
  • Analytics Cookies: We use Google Analytics to understand how visitors use our Service. This helps us improve our Service and user experience.
  • Functional Cookies: Remember your preferences and settings to provide a personalized experience.

You can control cookies through your browser settings, but disabling certain cookies may limit your ability to use some features of our Service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process and manage your account and subscriptions
  • Send you service-related communications, including account updates and subscription notifications
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns and trends to improve our Service
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our Terms of Service
  • Send you marketing communications (with your consent, where required by law)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

  • Stripe: Our payment processor handles subscription billing and payment processing. Stripe's use of your information is governed by their Privacy Policy.
  • Google Analytics: We use Google Analytics to analyze Service usage. Google's use of data is governed by their Privacy Policy.
  • Social Login Providers: If you use social login (Google, Facebook, Apple, Microsoft, Twitter), these providers may collect information as governed by their respective privacy policies.
  • Hosting and Infrastructure: We use cloud hosting services (including Heroku) to host and operate our Service.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use industry-standard security measures, including encryption, secure authentication, and regular security assessments. Your account password is stored using secure hashing algorithms.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to access and receive a copy of your personal information.

7.2 Correction

You can update your account information at any time through your account settings.

7.3 Deletion

You can request deletion of your account and personal information by contacting us.

7.4 Opt-Out

You can opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us.

7.5 GDPR Rights (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, please contact us using the information provided in Section 10.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

We take appropriate safeguards to ensure that your information receives an adequate level of protection, including through standard contractual clauses and other mechanisms as required by applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Divine Bull
Email: privacy@divinebull.com
Or use our contact form.